Review Guidelines
Review FAQs
Community FAQs
Website Terms
What are reviews and ratings in VentureOutsource.com’s EMS Resources Directory Marketplace?
These are evaluations expressed by existing, past, and potential customers and / or their colleagues, who write reviews and rate service providers listed in VentureOutsource.com’s EMS Resources Directory Marketplace.
Why are you offering this service?
Our mission is to help simplify finding potentially suitable EMS or ODM companies for consideration and to help decision makers find the services and resources that best fit their needs. Choosing an EMS provider or ODM can be one of the most important decisions that a professional or organization may make, and we know that the right fit can be different for each person or organization. The more information we can provide to help inform during the evaluation and selection process, the better it is for everyone, including the provider. Electronics industry ratings and reviews are frequently requested, as they can be invaluable to others with similar needs and preferences. Customer testimonials are helpful to EMS and ODM service providers as well.
As an EMS provider, ODM or factory owner, why would I want a customer or their colleague(s) to review and rate my company, factory or services?
Ratings and reviews can help you acquire new customers by serving as endorsements or referrals, and / or they can help you further improve your services by serving as a feedback mechanism. (Note: Providers are able to post responses to reviews of their services on the site.) Great providers will flourish with this feature, and they’ll grow their businesses. In fact, we’ve seen that listings with ratings and reviews can increase the customer conversion rate two to three times as much as provider listings in the EMS Resources Directory without ratings and reviews.
My company is not currently listing in the EMS Resources Directory. As an EMS provider, ODM or factory owner, how do I get my company listed?
You can submit your company here.
Your company and information you submit will be evaluated by our editors. Simply submitting your site does not guarantee inclusion. The final decision is subjective on the part of VentureOutsource.com.
As an EMS provider, ODM or factory owner, how can I get a customer to review and rate my services?
There are a variety of ways for you to encourage ratings and reviews of your factory or services. For example, you could:
- E-mail a review request to your customer and their colleagues, including a direct link to your provider listing in the EMS Resources Directory on VentureOutsource.com.
- Post or distribute marketing materials encouraging customers to rate and review your organization, factory or services on VentureOutsource.com.
- Share your VentureOutsource.com EMS Resources Directory listing page with your social communities on Facebook, Twitter, or LinkedIn.
You may also contact us to discuss our enhanced listing options for greater exposure for your EMS Resources Directory listing on VentureOutsource.com.
Can anyone write a review on VentureOutsource.com?
Reviewers must be registered, signed-in members of the VentureOutsource.com GlobalNet community. We also require that the reviewer provide a valid e-mail address and have firsthand experience with the listed service provider, without being an employee or paid representative of the service provider. We disqualify competitors of the service provider being reviewed, as well as anyone who violates VentureOutsource.com’s Website Terms.
What are the general guidelines for an acceptable review?
Reviews must adhere to the following guidelines:
- Reviews may not contain foul or inappropriate language or violate VentureOutsource.com’s Website Terms.
- Reviews may not contain personal attacks and / or libelous comments and should include examples of firsthand experience to substantiate opinion(s) shared in the review.
- Reviews may not contain information that is irrelevant within the context of the VentureOutsource.com website or irrelevant to the services provided.
- Commercial e-mail addresses or other contact information are not allowed in reviews, nor is promotional material of any kind. We reserve the right to reject / delete any URL within a review for any reason.
- Job inquiries may not be posted as reviews. (Note: VentureOutsource.com does not represent service providers listed in the EMS Resource Directory, so you must contact the provider directly about employment opportunities.)
If a submission does not comply with VentureOutsource.com’s policies and guidelines or is generally inappropriate or off-topic, it will not be approved by our moderator(s) or posted on VentureOutsource.com. While we carefully moderate reviews before they are posted to VentureOutsource.com, we cannot guarantee or verify the accuracy of the opinions shared by individual reviewers. VentureOutsource.com also reserves the right at its sole discretion to reject, edit, or remove any review, at any time, that we deem inappropriate or outside the parameters of our review guidelines.
Are reviews moderated before they are published / posted?
Yes. We have a dedicated team of specially trained moderators who evaluate all reviews before they are published, approving those that meet our review policies and guidelines and rejecting those that do not.
As an EMS provider, ODM or factory owner, will I know who has posted a review of my factory or services?
When you receive an e-mail notifying you of an approved review posted to your listing page, you will be able to see the user name (member ID) and profile of the person who has reviewed you. We will not, however, release to you any private information that is not publicly visible on the member’s profile.
As an EMS provider, ODM or factory owner, may I delete reviews of my services? What if I don’t like a review that has been posted to my listing page? How may I dispute reviews?
Reviews cannot be individually deleted by the provider. However, providers have the opportunity to publicly respond to any reviews published. Additionally, if you feel a review of your services or facility is inaccurate, unjust, or not meeting review policies and guidelines, you can contact us to dispute a specific review by e-mailing insight[at]ventureoutsource[dot]com. When you dispute a review, it is investigated and we will then follow up with you as needed to gather more information and share the moderation decision.
Additional questions?
Please contact us if you have questions or feedback about EMS Resources Directory Ratings & Reviews or, if you’re a service provider and you have questions about being listed in the VentureOutsource.com EMS Resources Directory, you can also email us at:
insight[at]ventureoutsource[dot]com
VENTUREOUTSOURCE.COM
