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What performance measurements do Tier 1 EMS companies use? (Balanced Scorecard, KPIs, etc) See all Questions |
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80 metrics for materials management
http://www.ventureoutsource.com/contract-manufacturing/80-metrics-focus-ems-providers-materials-management-increase-ems-profits
Answer by Anonymous at 9:59 pm PST on April 17, 2012
EMS Key Operating Indicators (KOI) by functional group
FINANCE
Sales (Monthly / Quarter))
Direct Materials Cost of Sales %
Indirect Materials (Expensed) Cost of Sales %
Direct Labor % of Sales
Indirect Labor % of Sales
Manufacturing Overhead %
Sales, General & Administrative %
Supplies Spending
Contribution Margin %
Factory Operating Cost / Hour (By Labor Category)
Return on Assets %
Santa Clara Operations ROIC (Quarterly Only)
Physical / Absolute Scrap $ (By Customer & Category)
Value Added Earnings / Sq. Ft. ($)
Value Added Earnings / Employee ($)
HUMAN RESOURCES
Month Ending Staffing Levels (Direct / Indirect)
Monthly / Annualized Turnover % Rate (Direct / Indirect)
Monthly Turnover Trends by Group
Open Requisition Status (…by Dept.)
PROGRAM MANAGEMENT
OTD to Customer, by Product (Monthly & YTD % by Customer)
Material % by Customer
Value Added Margin (VAM) %
Contribution Margin % by Customer
DSO and Accounts Receivable Overview by Customer
FGI by Customer
NPI/PE/TE
Engineering Change Activity (ECO) (By Customer)
ECO Processing Time (Overall)
ECO Processing Time (Vendor)
Product Test Yields % (By Customer)
RFA Activity by Customer
MATERIALS
Total Inventory Summary (By Location in $’s)
Total Inventory by Customer
Excess Inventory Exposure (By Customer)
Inventory Turns by Customer (Monthly / YTD by Customer)
Material Inventory $’s vs. Planned WIP $ Model (By Location)
Freight In/Out $ by Customer (Monthly / YTD)
Cycle Count Accuracy (Accuracy % of A,B,C,D)
Material Receiving Through-put Time (In Days)
PURCHASING
Purchase Orders Placement Past Due (Qty. by Customer)
Purchase Order Placement (Avg. Days to Place Order)
Supplier OTD
Purchasing $’s [On Order] (By Weeks /0-4, 4-8, 8-13, 13-26, >26 wks.)
PPV (Monthly / YTD by Customer)
Challenge Inventory ($’s +Avg. Days in Challenge)
MANUFACTURING
Manufacturing Completions to Schedule (By Customer)
Ending DL Headcount vs. Avg. DL Hourly Rate
DL Hours (By Customer + % / Total Hours)
Regular vs. Temp DL Headcount
DL OT Hours / % (By Customer)
DL Efficiency % (By Customer)
DL Utilization %
Operating Supplies $’s [and % of Revenue]
Equipment Capacity Utilization %
Average WIP $’s in Days or Hours
Bonepile (Qty. / Build, Total Qty., Total Cost (Value))
Downtime (Where time was LOST!)
Product Test Results (FIRST pass by Product / Customer)
RMA units received (Monthly / YTD by Customer)
QUALITY
* Process Quality
Process Product Quality by Product (% by Product Type)
Process Product Quality by Customer (Overall %)
Process Product DPPM Quality (Internal Quality)
Product DPPM Quality (External Quality)
*Supplier Quality
Receiving Inspection Activity & Cycle time
Receiving Inspection Acceptance Rate (% & DPPM)
Dock-to-Stock Part Status %
SCARs Issued / Currently Open
Supplier / Parts Matrix (By Program)
DMR’s Written / Month (By Area)
Total MRB Inventory ($’s +Avg. Days in Area)
Aged REJECTED Inventory ($’s / Customer +Avg. Days in Area)
Aged RTV Inventory ($’s / Customer +Avg. Days in Area)
Aged Scrap Inventory ($’s / Customer +Avg. Days in Area)
*Facility ISO Audits
ISO Audited Conducted
CAR’s Issued / Currently Open
Equipment Calibration Audit / Results